The equipment itself is high quality and well-finished.

I got the residential rack with the adjustable utility bench as part of a gym builder package and am confident it was a good choice.

Delivery was quick, and you can't beat free shipping.

Customer service was excellent too, as I was able to talk to someone and have questions answered prior to my order.

My only disappointment was receiving the wrong 'free t-shirt' as part of my package.

I look forward to using the rack and plan to add to it in the future!

This rack is perfect for my needs, my only regret is not having bought it sooner. I’m 75 years old and love the Stronglifts 5x5 program, recently moved and so missed access to a rack…until my son recommended your website for racks and accessories. I had to get the 72” high shorter version because our ceilings slope: it fits in perfectly, and I am able to do everything imaginable very securely. For accessories I bought the hanging ab straps - terrific - the landmine - terrific - the seal pad - terrific, and for safety, I bought the spotter arms. The quality is amazing, no shortcuts, no compromises, heavy duty beautifully made equipment. And the service is sensational! No hesitation in recommending them.

So after 2 years of drooling over B.O.S. products, the timing finally got right & I bought my equipment. I don't regret it one bit, it truly is the best bang for your buck! The Home Gym Builder is one hell of a package deal. Got myself a 5.1 rack, loadable dumbbells, a multipurpose barbell, an ez curl bar, mighty grip plates, a dip bar attachment and some deadlift pads and I must say I'm impressed. Felt like a kid at christmas, unwrapping all these (man) toys. Currently waiting on the Buzzsaw bench to get back in stock to order some cable attachments, bands & the likes 2 suggestions maybe for the future: It'd be nice if you could pick which free J-cups you want with your power rack. The roller J-cups that come with the light commercial aren't doing it, I would've rather had a pair of regular ones. Also, it would be nice if there was some sort of lining inside the plates because the plate pegs where I store my 45lbs. are already badly scratched. The customer service was A1, I've exchanged a lot of mails with Brandon and he was always quick to respond. he made me a custom quote since I wanted a Buzzsaw bench with the gym builder and it was out of stock and quickly shipped me missing hardware for the power rack coupled with a free pair of axle collars. As for the shipping, everything was packed extremely well, items arrived way quicklier than I thought they would and nothing was dinged, scratched or dented. One thing tho, and it's in no way B.O.S. fault, I was expecting a call…